Privacy Policy

• Contact information: name, email address, phone number, postal address.
• Account information: username, password, profile picture, and other registration details.
• Demographic information: date of birth, gender, nationality (optional).

• Payment information: credit card details, bank account information, and other payment methods—processed securely by trusted processors such as Stripe.
• Transaction data: mentorship sessions booked, payments made, and services purchased.

• Device information: IP address, operating system, browser type and version, device identifiers.
• Usage data: how you use our Services—pages visited, features used, time on the platform, referral URLs.
• Log data: server logs that may include your IP address, browser type, and visit timestamps.

• Mentor information: qualifications, experience, expertise, and professional background.
• Student information: educational background, study-abroad interests, and academic goals.

• Correspondence: emails, chat messages, and support conversations with us.
• Feedback: what you share in surveys or when you tell us how we're doing.

We do not intentionally collect sensitive personal information such as health data, genetic data, or biometric data. If such information is ever collected by mistake, we will handle it with the utmost care and in line with applicable law.

• Accounts & sessions: create and manage your account; connect students and mentors; process payments.
• Support & experience: answer your questions, personalize the platform, and refine our features.

• Service-related notifications, updates, and administrative messages.
• Information about our Services, offers, or news— only where you have agreed or where the law allows.
• Surveys and feedback to learn what works for you.

• Detect, prevent, and investigate fraud or unauthorized access.
• Keep our platform safe and reliable for everyone.

• Meet laws, regulations, legal process, and lawful government requests.
• Enforce our Terms of Service and other agreements.
• Protect rights, safety, and property—ours, yours, and those of our partners and users.

• Understand how our Services are used so we can improve them.
• Run research and analysis to make the experience clearer and more helpful.

To run mentorship sessions, we share what's needed—such as names, profiles, and session details—between students and mentors.

Trusted partners help us with payments, hosting, analytics, support, and marketing. They may access personal information only to perform their work for us and must protect it.

We may disclose information when the law requires it—for example, in response to a valid court order or agency request.

If we are involved in a merger, financing, acquisition, or sale of assets, your information may transfer as part of that transaction, subject to the same commitments to privacy.

We may share with other third parties when you have given us clear, explicit consent.

• Access: ask what personal information we hold about you.
• Correction: ask us to fix inaccurate or incomplete information.
• Deletion: ask us to delete your information in certain situations.

• Right to data portability — receive your data in a structured, commonly used format.
• Right to restriction of processing — ask us to limit how we use your data in certain cases.
• Right to object — object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — where we rely on consent, you may withdraw it at any time.
• Right to lodge a complaint — with a supervisory authority in your country.

• Right to know — what personal information we collect, use, disclose, and share.
• Right to opt out of sale / sharing — where applicable under California law.
• Right to limit use and disclosure of sensitive personal information.
• Right to non-discrimination — we will not deny services or change prices solely because you exercised your rights.

• Disclosure: request disclosure of your personal information.
• Correction, addition, or deletion: request changes when information is inaccurate or incomplete.
• Cessation of use or deletion: request that we stop using or delete your information under applicable conditions.
• Cessation of provision to third parties: request that we stop providing your information to third parties.